Refund Policy
At BBOYKMELLLC.COM, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
- Refund Eligibility:
- To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Refund Process:
- To initiate a refund, please contact us within [number of days] days of receiving your item. You can reach us via email at [email address] or by [phone number].
- Please provide your order number and details about the product you would like to return.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.
- Exchanges:
- We do not offer exchanges at this time. If you wish to exchange an item, please follow the refund process outlined above and place a new order for the desired item.
- Shipping Costs:
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.
- Non-Returnable Items:
- Certain items are not eligible for return or refund, including [list any non-returnable items].
- Late or Missing Refunds:
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us.
- Contact Us:
- If you have any questions about our refund policy, please contact us by email at webmaster@bboykmelllc.com or by 718-577-5305.
This refund policy is effective as of [effective date] and may be updated or modified at any time without prior notice.